Privacy Policy

This Privacy Policy explains how Twenty30 Retail Private Limited may collect, use, store, and protect information when you visit our website, contact us, place an order, or interact with our clothing brands, including Baesick.

By using our website, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the site.

We may collect personal details you choose to provide, such as your name, email address, phone number, shipping address, billing address, and any order-related or support-related messages you send us.

When you browse the site, we may also collect limited technical data such as your device type, browser, IP address, approximate location, referral source, and how you interact with pages or links. We may use cookies or similar technologies to support performance, analytics, and site functionality.

We may use your information to operate the website, process and fulfill orders, arrange shipping, communicate with you about purchases or support requests, send service-related updates, and improve our products, customer experience, and brand presentation.

If you choose to subscribe to marketing communications, we may also use your contact details to send updates about product launches, collections, offers, and brand news. You may opt out of promotional emails at any time.

We may work with third-party payment processors, shipping partners, analytics providers, hosting providers, and operational tools to run the business. These providers may process relevant information only to the extent reasonably necessary for their service.

We do not store full payment card details on our own systems unless explicitly stated at checkout. Payment information is generally handled by the payment service provider you use at the time of purchase.

We may share information with service providers, logistics partners, technology vendors, and professional advisers where needed to run the business, comply with law, prevent fraud, enforce our terms, or protect our rights, customers, or operations.

We may also disclose information if required by law, legal process, governmental request, or a business restructuring, merger, investment, or sale involving the company.

We keep information only for as long as reasonably necessary for business, accounting, legal, fraud-prevention, customer-support, or record-keeping purposes. Different categories of data may be retained for different periods depending on the reason they were collected.

We take commercially reasonable steps to protect information against unauthorized access, misuse, or disclosure. Even so, no website, transmission method, or storage system can be guaranteed to be completely secure.

You may contact us to request access to, correction of, or deletion of personal information that you have provided to us, subject to any legal or operational obligations that require us to keep certain records.

You may also disable cookies in your browser, although doing so may affect some parts of the website experience.

Our website is not intended for children, and we do not knowingly collect personal information from children without appropriate authority or supervision where required by law.

We may update this Privacy Policy from time to time to reflect business, operational, or legal changes. The updated version will apply from the effective date shown on this page.