Terms & Conditions

These Terms & Conditions govern your use of the Twenty30 Retail Private Limited website and any purchases or interactions made through it. By accessing or using the site, you agree to be bound by these terms.

If you do not agree with these terms, please do not use the website or place orders through it.

We make reasonable efforts to present products, descriptions, sizes, colors, and prices accurately. However, actual product appearance may vary slightly due to screens, photography, lighting, or manufacturing variation.

Product availability is subject to change without notice. We reserve the right to modify pricing, correct errors, update product information, or discontinue products at any time before or after an order is placed where necessary.

Placing an order on the website is an offer to purchase, not an automatic acceptance. We may accept, decline, or cancel an order in whole or in part for reasons such as product unavailability, pricing errors, suspected fraud, payment issues, or operational constraints.

If an order is cancelled after payment is captured, we will ordinarily process an appropriate refund to the original payment method.

Delivery timelines are estimates and may vary by destination, courier performance, public holidays, weather, or operational conditions. Delays do not automatically entitle a customer to cancellation, refund, or compensation unless required by law or specifically approved by us.

You are responsible for providing accurate shipping, billing, and contact information. We are not responsible for issues caused by incomplete, incorrect, or outdated details supplied at checkout.

All returns, exchanges, and refunds are subject to our Refunds Policy, which forms part of these terms. Customers should review that policy before placing an order.

Where there is a conflict between a promotional communication and the published Refunds Policy, we may interpret the applicable rule in light of the offer terms, product category, and order record.

All content on this website, including brand names, logos, text, graphics, photography, layout, and design elements, is owned by or licensed to Twenty30 Retail Private Limited unless otherwise stated. You may not copy, reproduce, distribute, modify, or commercially exploit site content without prior written permission.

You agree not to misuse the site, interfere with its operation, attempt unauthorized access, upload harmful code, scrape data in violation of law or our rights, or use the site for unlawful, fraudulent, abusive, or misleading purposes.

The website and its content are provided on an as-available basis. To the maximum extent permitted by applicable law, we do not guarantee uninterrupted access, error-free operation, or complete freedom from technical issues.

To the maximum extent permitted by law, Twenty30 Retail Private Limited will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the site, inability to access the site, or any purchase, except where liability cannot legally be excluded.

These terms are governed by the laws of India. Subject to applicable consumer rights and mandatory legal requirements, courts located in Delhi shall have jurisdiction over disputes arising from or connected with the website or these terms.

If any part of these terms is held invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent possible.